Terms & Conditions

About eruncit.com
 
I. General Information
II. About Guide Price
III. Product Terms & Conditions
 
I. General Information
 
Ownership 
This website (“eruncit.my”) is owned and operated by Sabasun HyperRuncit SDN. BHD.(327133-W)
 
Access & Use 
Your access to, and use of the materials contained in, the eruncit.my is conditional on your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document or elsewhere on the eruncit.my (“Terms and Conditions”). By using eruncit.my, you agree to be bound by these Terms and Conditions.
 
Amendments 
eruncit.my reserves the right to amend the Terms and Conditions without notice at any time. Your use of our eruncit.my following such changes constitutes your agreement to be bound by the new Terms and Conditions.
 
Registration 
To register with the eruncit.my, you must be over eighteen (18) years of age.You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.
 
Information Collected & Use of Information 
eruncit.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visit to eruncit.my

By using the eruncit.my, you expressly accept and give your unconditional consent that we may use any and/or disclose information about your demographics in any manner which does not reveal your identity for purpose of marketing, promotional, strategic development, research and customer care.
 




Intellectual Property 
The content of the eruncit.my is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the eruncit.my on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the eruncit.my without written permission from eruncit.my

No licence is granted to you in these Terms and Conditions to use any trade mark of eruncit.my.
 
Limitations 
You may not use the eruncit.my for any of the following purposes: 

disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material; 
transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice; c. gaining unauthorised access to other computer systems; 
interfering with any other person's use or enjoyment of the eruncit.my
breaching any laws concerning the use of public telecommunications networks; 
making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. 

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with: 

any claim by any third party that the use of the eruncit.my by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice; 
any claim by any third party that the use of the eruncit.my by you infringes that third party's copyright or other intellectual property rights of whatever nature; and 
any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the eruncit.my by you.
 
Availability of the eruncit.my
Although eruncit.my aims to offer you the best service possible, eruncit.my makes no promise that the services at the eruncit.my will meet your requirements. eruncit.my cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it by email at info@eruncit.com and we will attempt to correct the fault as soon as we reasonably can. 

Your access to the eruncit.my may occasionally be restricted to allow for repairs, maintenance or the introduction of new facilities or services. eruncit.my will attempt to restore the service as soon as it reasonably can.
 
eruncit.my's right to suspend or cancel your registration 
eruncit.my may suspend or cancel your registration immediately at our sole discretion without assigning any reason whatsoever. 

You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the eruncit.my

The suspension or cancellation of your registration and your right to use the eruncit.my shall not affect either party’s rights or liabilities. 

Paragraphs 8, 9 and 12 of these Terms and Conditions shall survive cancellation.
 
eruncit.my's liability 
The eruncit.my is provided by eruncit trading without any warranties or guarantees of any kind either express or implied, including without limitation, warranties of title or implied warranties of merchantability of fitness for a particular purpose. You must bear the risks associated with the use of the Internet. 

Sabasun HyperRuncit SDN. BHD.(Sabasun) will ensure that information or material included on the eruncit.my is correct, reputable and of high quality. Sabasun will not be responsible for any errors or omissions or for the results obtained from the use of information or for any technical problems you may experience with the eruncit.my. If Sabasun is informed of any inaccuracies in the information or material on the eruncit.my, Sabasun will attempt to correct the inaccuracies as soon as it reasonably can. 

In particular, Sabasun disclaim all liabilities in connection with the following: 

incompatibility of the eruncit.my with any of your equipment, software or telecommunications links; 
technical problems including errors or interruptions of the eruncit.my
unsuitability, unreliability or inaccuracy of the eruncit.my
inadequacy of the eruncit.my to meet your requirements. 

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the eruncit.my.
 
Applicable Law 
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be resolved exclusively only by the Courts of Malaysia.
 

Miscellaneous 
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions. 

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. 

If you breach these Terms and Conditions and eruncit.my ignores this, Sabasun will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. 

Sabasun shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.
 
II. About Guide Price
 
Please note that the prices on eruncit.my are guide prices only and are only approximate. The total guide price shown in the Customer’s shopping trolley and order confirmation email may differ from the Customer’s final bill. 


The variance between guide price and the Customer’s final amount charged will be due to one or more of the following reasons:-
 
    
 1. Weighed products 

The guide price on the website uses an estimate weighed products such as fruits or vegetables. But what you pay will be based on the exact weight of your product, so the price may vary slightly.
 
    
 
    
 2. Substitutions 

Where the product is unavailable on the day of the delivery, the driver will bring a substitude product that you can choose to accept or decline. The price of the product is likely to be slightly different from the price of your original product.
 
    
 
    
 3. Changing in-store prices 

The guide price is based on today's prices in store, however what you pay will be based on the store price of the products on the day of your delivery.
 
    
 
    
 4. Promotion dates 

Any products on promotion need to be delivere before the promotion and end date (shown on the product page) to qualify for the promotional price. If your delivery slot is booked for after the promotion end date, the promotion price will not be applied.


If the value of the goods delivered is higher than the value stated in the order confirmation or if the Customer considers that the difference between the price charged and the guide price shown on the website is unacceptable, the Customer has every right not to accept the goods .

III. Product Terms & Conditions
 
a. General
b. Prices
c. Availability
d. Acceptance
e. Delivery
f. Return of non-perishable items
g. Cancellation
h. Payment
i. Customer Services
 
a.General
These Product Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be decided only by the Malaysian courts. 

If any of these Product Terms & Conditions are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms & Conditions which will continue to be valid and enforceable to the fullest extent permitted by law. 

This eruncit.com is owned and operated by Sabasun HyperRuncit SDN. BHD.(Sabasun)
Please read these Product Terms & Conditions carefully as they affect your rights and liabilities under the law and set out the terms under which Sabasun makes the products available to you ("Product Terms").
 
b. Prices 
Please note that the prices on eruncit.com are guide prices only and are only approximate. The total guide price shown in the Customer’s shopping trolley and order confirmation email may differ from the Customer’s final bill. 

The actual price the Customer pays will be the price charged in store at the time the Customer’s order is picked for delivery. The actual order value cannot be determined until the day of delivery because the prices stated on the website may vary either above or below the prices in store on the day your order is picked and delivered. 

At the time of delivery the price of certain items may differ from the price quoted on the eruncit.com. If the value of the items delivered is higher than the value stated in the order confirmation or if the Customer considers that the difference between the price charged and the guide price shown on the eruncit.com is unacceptable, the Customer has every right to reject the goods. The amount for the goods that are rejected shall not be charged to the Customer’s payment card, if the Customer has provided payment card details in advance in order to pay online. 

When requesting goods by weight, Sabasun reserves the right to supply goods with a weight difference. However Sabasun shall make every effort to ensure the weight difference is minimal and as close to Customer’s request. 

The cost of the services is not included in the price of the goods. The information about the cost of the services is available on the eruncit.com once the Customer books a delivery slot.
 
c. Availability 
The availability of the goods presented on the eruncit.com depends on stock in stores and Sabasun does not guarantee the availability of goods. 

In order to ensure that goods are available to all customers, eSabasun has the right to set maximum limits in advance for the purchase of individual items by a single Customer. For example, if the Customer makes an order of 10 bottles of chilli sauce which would use up all the stock of that store, the store may only deliver 5 bottles. 

The Customer shall always be notified in advance if the goods requested cannot be delivered by reason that it has exceeded the maximum or restricted limit. 

If the goods requested by the Customer are unavailable due to factors beyond Sabasun’s control, Sabasun shall make every effort to offer a substitute item which is closest in terms of price and type to the originally requested item. 

On delivery the substituted goods will be separated from the other products requested by the Customer and the customer shall be entitled to refuse to accept the substituted goods either in full or partially. The amount for the goods that are not accepted shall not be charged to the Customer’s payment card, if the Customer has provided payment card details in advance in order to pay online.
 
d. Acceptance 
There will be no contract of any kind between the Customer and Sabasun unless and until Sabasun actually dispatches the goods to Customer. Customer’s order is an offer to buy from Sabasun. Nothing that Sabasun does or says will amount to any acceptance of that offer until Sabasun actually dispatches the goods to Customer. At any point up until then, Sabasun may decline to supply the goods to Customer without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between Sabasun and Customer, and Customer will be charged for the goods. 

To ensure availability of all our products customers may be limited to a maximum number of items.
 
e. Delivery 
Delivery will be made to the address specified by Customer on the completed order form. 

Sabasun will deliver Customer’s order to the main entrance of the delivery address. At Customer’s request, our Sabasun runner may carry Customer’s order into the delivery address, for example, to a particular floor in an apartment block or into the kitchen but only if : a) the runner has the Customer’s permission, b) the runner believes that it is safe and practical to do as Customer requests, c) there is no obstacle preventing entrance, for example a locked main door. Sabasun always reserves the right to deliver only to the main entrance of the delivery address. 

eruncit.com delivery service is available in selected areas. To check whether we deliver in your area, go to our website to find out where we deliver. 

Delivery times will be agreed with the Customer at the time of placing Customer order.

All goods must be received by an adult aged 18 years or over. If the runner has doubt over the age of the person receiving the goods, he is entitled to ask such person to show an identity card to prove his/her age. If the person is shown not to be over 18 and no other person can receive the goods, Sabasun shall not hand over the goods. 

If there is nobody qualified to receive the goods at the agreed time and place specified by the Customer, we will leave notification of attempted delivery and Customer will need to contact customer services to re-arrange delivery. 

If paying by card at the door, the cardholder must be present. 

If Customer requests for redelivery, Sabasun is entitled to charge for providing the service. 

Whilst we make every effort to deliver all Customer goods in the agreed time, Sabasun will not be liable if it fails to do so in part or in full due to circumstances beyond its control.


f. Returns & Refunds 
When you buy from the eruncit.com, we want you to be happy with your purchase. However, we know sometimes you may need to return goods. This policy sets out when you can return goods, and how to do so. 

If you change your mind 

If you change your mind, we offer a refund or exchange of certain goods within certain time periods (please see the table below). 

ProductPeriod of Return
Perishable goods (e.g. meat, vegetables)Hand back to the runner at the time of delivery
Non-perishable goods (e.g. toiletries, cleaning products)Hand back to the runner at the time of delivery 
OR
Bring to the eruncit store printed on the delivery documents within 14 days of delivery along with proof of purchase
Electrical goodsHand back to the runner at the time of delivery 
OR
Bring to the eruncit store printed on the delivery documents within 14 days of delivery along with proof of purchase

You should please take reasonable care of the goods whilst they are in your possession (reasonable care includes inspecting goods, but would not extend to your opening certain goods, for example, sealed cleaning products). 

If you have received faulty or damaged goods 

You may hand any faulty or damaged goods back to the runner at the time of delivery for a refund or return to the Sabasun store printed on the delivery documents (with proof of purchase) for a refund or exchange. At the Customer Services desk you can request a refund. 

When you return goods 

Customer shall return goods at his/her own cost. Goods returned shall be refunded at the price which the Customer had paid at the point of delivery. 

For the avoidance of doubt, this provision does not affect the rights of the Customer for non-acceptance of substituted goods.
 
g. Cancellation 
Customer can cancel or change any of Customer’s current orders before the shopping is due to be delivered. If in an emergency, the Customer needs to cancel the order after this time, Customer may contact Customer Services and we will try our best to help. 

Please note that orders cannot be cancelled by email.
 
h. Payment 
You can pay at the door by cash. In this case you will not be charged for your shopping until after your shopping has been delivered to you.  

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.
 
i. Customer Services 
If you have an order query, please e-mail us at info@eruncit.my

If you have any queries please contact Customer Services at 011 10963776. 

The eruncit.my is operated by Sabasun HyperRuncit SDN. BHD.(327133-W) Lot 30274, Jalan Tengku Omar, Kampung Wakaf Tembesu, 21300 Kuala Terengganu, Terengganu Darul Iman
 


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